HCAhrAnswers labeled the HCA Identity Federation Portal is an online resource portal for HCA Healthcare employees. This portal allows users to easily update their contact information, request paycheck advances, and track attendance records. Additionally, HCAHrAnswers.com helps users stay up-to-date with all the latest news and information from the company.
The HCA HR Answers portal was created to establish a secure, private, and controlled environment for the employees. It is also safe to use and allows you to access your records 24/7. In addition, they make it simple to update personal information like your birth date, address, and phone number. The staff of HCA Healthcare can access their personal records on the HCAhrAnswers Web Portal.
Feature Of The HCAhrAnswers Portal
HCAhrAnswers web and mobile portal is available to employees 24 hours a day, 7 days a week. For example, they have the ability to view pay stubs, employee benefits, time off balances & holiday schedules, etc. Not only that, but you can also print your documents with a single click. Moreover, some other features of this website are as follows:
- View your W2 statement online
- View your medical benefits
- Check your retirement account balance
- Review your insurance plans
Additionally, the portal provides tools for accessing educational materials, updating personal health information, and keeping track of employee attendance. HCA news and other information are even accessible to employees.
Logging in to the HCAhrAnswers Web Portal on a non-shared PC (work or home) HCAhrAnswers Login
This is the easiest way to utilize HCAhrAnswers services. Visit HCAhrAnswers login page from any PC or tablet.
- If you use a dedicated PC at work and you’re logged into the HCA network, the HCAhrAnswers Portal will use single sign-on (SSO) to log you on automatically.
- If you’re accessing HCAhrAnswers from an off-site PC or tablet, just provide your 3-4 ID and network password when prompted on the “Federation Identity” screen. You don’t have to be on HCA’s network.
- If you don’t know your 3-4 ID, ask your manager. If you don’t know your password, contact IT&S Customer Support.
Logging in to the Portal Using a Shared Computer Terminal
You can use shared workstations (sometimes called “Genshare” terminals with “tap and go” login) to access HCAhrAnswers… subject of course to patient care needs.
First scenario
If you are logged in to the computer as yourself (via physically logging in or via Tap-and-Go) AND the computer does NOT have an HCAhrAnswers button on the single sign-on toolbar (sometimes called the Vergence toolbar).
- Open a new browser window using Internet Explorer or Chrome.
- If there is already a browser window open displaying the HCAhrAnswers login prompt, please close that browser window completely and open a new one to avoid login errors.
- Type in HCAhrAnswers.com Use the HCAhrAnswers portal as needed.
- When you are finished using the portal, click “Logout” in the top right corner.
- Be sure to close the browser session by clicking the “X” in the top right corner.
Log out of the shared computer as normal.
Second Procedure
If you are logged in to the computer as yourself (via physically logging in or via Tap-and-Go) and the computer HAS an HCAhrAnswers button on the single sign-on toolbar (sometimes called the Vergence toolbar)
- Click the HCAhrAnswers button on the toolbar.
- The system will not require another log in. Use the HCAhrAnswers portal as needed.
- When you are finished using the portal, click “Logout” in the top right corner.
- Be sure to close the browser session by clicking the “X” in the top right corner.
- Log out of the shared computer as normal.
SEE ALSO: MyHull Portal Login – University of Hull Student Login Portal
Third Steps
If you want to access HCAhrAnswers.com from a shared computer that is on the HCA guest network, and neither you nor anyone else is logged into that computer.
- Open a new browser window using Internet Explorer or Chrome.
- If there is already a browser window open displaying the HCAhrAnswers security screen, please close that browser window completely and open a new one to avoid login errors.
- Type in HCAhrAnswers.com
- The HCAhrAnswers login page appears. It is labeled the “Identity Federation” portal:
You need to use your 3-4 ID (HCA network ID) and network password to log in.
If you do not know your 3-4 ID and password, please contact your facility’s Security Coordinator or IT help desk.
After you log in, the HCAhrAnswers portal page displays. Use the portal as needed.
When you are finished using the portal, click “Logout” in the top right corner.
Be sure to close the browser session by clicking the “X” in the top right corner.
Using the Portal from a Mobile Device (Android and iOS)
While you’re on the HCAhrAnswers Portal, you can set up access from your smartphone or tablet. Just click on the link on the home page and follow the instructions. NOTE: Mobile access is provided for your convenience, and HCA won’t reimburse you for any time or data charges from your carrier to use the service. Not all functions are available on mobile devices.
Contacting The Local IT Support Desk
If you are facing issues in accessing the HCAhrAnswers Portal, resetting your password or login ID, or any other issue related to the portal, you can contact HCAhrAnswers or the local IT support desk.
Calling the HCAhrAnswers toll-free phone number
Dial 844-HR-ANSWR 844-472-6797
- You’ll be given several topic choices. These include options to reach Time Away From Work (Sedgewick) for absence or leave reporting, BConnected for benefits questions, or others directly to save you time.
- When the HCA HR customer service representative answers your call, you may be asked for your date of birth or the last 4 digits of your Social Security number to validate your identity.
- Calls are recorded for quality and training purposes.
- The representative will create a case and as appropriate answer your question, process the action, or research your request and then reply to you by email. You can track your case number on the HCAhrAnswers Web Portal, or by calling back later.
HCAhrAnswers Contact For Former Employees and Beneficiaries
- COBRA Administrator: (877) 202-6272
- Flexible Spending Accounts: Wage Works (877) 888-3539
- Time Away from Work Program: Sedgwick (855) 858-7557
- Employee Stock Purchase Plan: Merrill Lynch (855) 422-7862
- Retirement Clearinghouse (Rollovers): (866) 340-3252
- Wellness Resources
- Form 1095
- Other Tax Forms (W2, W4): HCAhrAnswers (844) 472-6797
- Additional Information: Resources for Retirees / Benefits Providers